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About us

McDowalls Surveyors Ltd was founded in 1880 by George A McDowall who, at the time, was a poor rate collector for West Ham Council. In 1920 Myles Francis joined and the practice expanded considerably under the name of McDowall & Francis to encompass development, valuations, compulsory purchase, sales and auctions. In 1973 Douglas Stratford joined and the company continued to expand its core range of business activities.

 

In 1999 Chris Baker joined as a Graduate Surveyor and became the firm's youngest ever Partner. In 2011 Chris acquired the company and has ensured that McDowalls has continued to provide traditional services while introducing additional specialisms to the company.

 

Our services

 

McDowalls Surveyors is now a multi-disciplined company specialising in a range of services including:

 

•  Residential and commercial property sales and lettings
•  Residential & block management
•  Lettings & tenancy management
•  Rent reviews/appraisals
•  Lease renewals
•  Lease extensions
•  Freehold enfranchisement
•  Housing association valuation services (including staircasing, re-sales, RTB/RTA/VRTB)
•  Valuations and surveying
•  Property licencing specialist
•  Professional consultancy
•  Planned/major works (Section 20)

 

 

Membership & accreditations


McDowalls makes every effort to ensure that the services we provide are in accordance with best practice, in the best interest of our clients whilst offering consumer protection. We have membership or accreditation with the following:
 
•  RICS - The Royal Institution of Chartered Surveyors - this covers the entire firm and has strict requirements, as to how we conduct business. We are currently members and have been for over 100 years. This ensures that the firm has a redress scheme for business to work, it insists we hold clients money in a ring fenced designated RICS client account away from our businesses own money.  Details can be found at http://www.rics.org/uk/regulation1

 

•   Client Money Protection - in accordance with Client Money Protection, the firm is required to be a member of the RICS scheme and our membership number is 716993

 

Click here to see our client money protection certificate

Click here to see our client money handling procedures

 

 

 

 

 

 


•   Methods of Redress

The Property Ombudsman - McDowalls are a proud member of The Property Ombudsman Services who provide redress for our customers who may wish to raise a complaint relating to our agency or property management services. Details can be found at www.tpos.co.uk

 

Centre for Effective Dispute Resolution - McDowalls are a proud member of The Centre for Effective Dispute Resolution. This is to protect all our customers for whom we provide property valuation and surveying services. Details can be found at www.cedr.com

 
•  TDS / Deposit Protection Service - Our tenants deposits are protected and held in accordance with best practice
 
•  Information Commission Office - The data we hold on our clients and their tenants is held in accordance with the required regulations
 

Directors

 

The Directors of McDowalls are:

 

•  Christopher Baker B.Sc.(Hons), Dip. Est. Man, FIRPM, AssocRICS
•  Andrew Carter B.A.(Hons), Dip. Est. Man. M.R.I.C.S.

 

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